SHIPPING & LOGISTICS
Riftbase
Temperature-controlled air freight for a food importer
Nordlicht Foods imports specialty foods from the United States for supermarkets across Germany. Their products need steady cold temperatures from the moment they leave the supplier until they reach the shelf, and every delay puts stock and customer contracts at risk. They needed a partner who could prove control at every step.
Client:
Jonas Weber
Location:
Hamburg, Germany
Service Used:
Temperature-Controlled Air Freight
Duration:
4 days
Challenge
Their previous forwarder lost track of pallets between airports, and two shipments arrived with broken cold chains. Nordlicht needed a partner who could show temperature control at every handover and keep delivery times short.
Our Solution
We booked priority air freight with certified cold storage at both airports and placed temperature loggers on every pallet. Our team monitored each handover and shared a live tracking code, so Nordlicht could see every stage from New York to Hamburg.
Key steps included:
Priority space on direct flights
Temperature loggers on every pallet
Cold storage at both airports
Customs paperwork cleared before landing
Results
100% of pallets arrived within the required temperature range
Transit time cut from 7 days to 4 days
Zero spoiled shipments in six months
Customs clearance finished within 3 hours of landing
