SHIPPING & LOGISTICS
Riftbase
Customs clearance for electronics imported from Asia
Pacific Gadgets sells consumer electronics online and imports most products from manufacturers in Asia. Electronics face strict inspection rules, and a single missing document can leave a container waiting at the port for days. They needed a team that could prepare everything before the vessel arrived.
Client:
Kevin Park
Location:
Los Angeles, USA
Service Used:
Sea Freight & Customs Clearance
Duration:
9 days
Challenge
Several containers had been held at customs because of incomplete paperwork and unclear product classifications. Each delay added storage fees and left customers waiting on backordered items.
Our Solution
We reviewed their product list, set the correct classifications, and prepared all documents before the containers arrived. Our customs team stayed in contact with the port, and Pacific received a tracking code with live updates.
Key steps included:
Product classifications checked in advance
Documents prepared before the vessel arrived
Direct contact with the port and customs broker
Warehouse delivery booked on release
Results
Customs clearance in 2 days instead of 8
Storage fees reduced by 60%
No held containers in the last 6 months
Backorders cut from 14 days to 3 days
