SHIPPING & LOGISTICS
Riftbase
Heavy machinery by road across Europe
Van Dijk Machinery builds industrial equipment and delivers to customers in Germany, Poland, and Italy. Each machine is large, heavy, and valuable, and a late or damaged delivery can stop a customer’s production line. They needed one partner to manage the whole route from the factory floor to the customer’s site.
Client:
Pieter De Vries
Location:
Antwerp, Belgium
Service Used:
Road Freight
Duration:
6 days
Challenge
Their own trucks could not handle oversized loads, and hiring a separate carrier for each country created confusion over schedules and responsibility. Delays and damage claims were becoming common.
Our Solution
We planned one multi-country route with permits, escort vehicles, and specialist loading crews. A single point of contact managed every border crossing, and each machine had a tracking code that customers could check.
Key steps included:
Route and permits planned in advance
Specialist loading and securing crews
One contact for every border crossing
Delivery inspection signed by the customer
Results
100% of machines delivered on the agreed day
Zero damage claims in 12 months
18% lower transport cost per machine
Planning time cut from 5 days to 1 day
